Communication and Record Keeping Awareness Training

Communication and Record Keeping Training Courses

Accurate Record Keeping In Care

This course provides an awareness of the principles of good communication and record keeping within a care environment so to ensure effective communication skills and good practice when recording information. The CQC look to this as a key indicator of a good practice and is unfortunately often overlooked by many care homes.

Course Content:

The following topics are covered on this course:

• Definition of communication
• Communication methods
• Models of communication
• Communication techniques
• Managing communication
• Legislation and good practise
• Key principles of record keeping
• Care records
• Errors and prevention

This communication & reocrd keeping awareness training course is presented by means of tutorials, practical exercises and group discussions.

Course Assessment:

The course is delivered in 2 hours and candidates must demonstrate a willingness to learn through interaction and group activities.

Affordable Training:

Our training courses are competitively priced and we aim to beat any equivalent training quote.

Important Information:

The training venue should be quiet and undisturbed.
Staff should not be expected to be on duty.
Staff attending should remain for the entire length of the session.


All our courses are compliant with heath and safety executive guidelines and designed to help you meet and exceed the standards expected by the Care Quality Commission.

Care Home Specialists:

We are the Care industry’s premier in-house training company and deliver over 200 different care courses including QCF Diplomas in Health and Social Care. Please find our full course list here.

To reach our team, call free on: 03332126849
Alternatively, travel back here to view our range of fundamental care quality commission courses
or visit our contact page to submit a full training enquiry.